Full Name
Email
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Phone
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Membership Location
Idyllwild
Echo Park
Redondo Beach
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Membership Type (*Limitless v Base/ Contract)
Reason(s) for Cancellation
Injury / Illness (please elaborate below)
Moving
Not using club
Issues with staff
Issues with members
Dissatisfaction with service
Joining another club
Scheduling conflicts
Other (please elaborate below)
Please Rate Overall Experience at Pharos Athletic Club
Excellent
Very Good
Good
Fair
Poor (needs improvement)
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Please rate the coaching at Pharos
Excellent
Very Good
Good
Fair
Poor
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Please rate the customer service / front desk at Pharos
Excellent
Very Good
Good
Fair
Poor
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Is there anything we could do better to improve customer experience? Is there anything we could have done to keep you as a valued member?
Contract Term Acceptance *
By submitting this form, I am giving PHAROS Athletic Club my 30 day written notice to cancel my membership. I understand that my membership will be canceled at the end of the next billing cycle, and that I will be charged/debited one additional month, and I will have access to the facility during my 30 day cancellation period. Upon completion of the 30 day cancellation period, my membership shall then be considered terminated. Should I choose to rejoin PHAROS after the termination of my membership, I will have to pay the current rate.
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